SERVICES

Simply e-mail us stating the period, the type of accommodation and the number of people.

You will get a prompt answer and, in case of booking, you will be required a 30% down payment and a credit card valid until the day of check out in guarantee.

How can I cancel?
Clients can cancel booking up to 1 month prior to arrival with no penalty.
In case of cancellation due to Covid-related reasons, such as lock-down or illness, the down-payment will be transformed into a voucher and made valid for new bookings till 2022.
In case of cancellation due to personal reasons, the down-payment will not be refunded, unless agreed differently.

Check in: from 5 pm to 7 pm. Early check in or late check in to be agreed on with the owners and possibly quoted.
Check out: 10 am. Late check out to be agreed on with the owners and possibly quoted.

Occupancy
It is not allowed under any circumstances to have a number of people superior to the one stated in the agreement at the time of booking.
The breech of this clause will lead to the request of leaving the apartment immediately.

Pets
We have many pets and courtyard animals at the Agriturismo San Giovanni Al Monte, therefore you are kindly required to keep your pet on lead all the time.
Pets are NOT to be left alone in the apartments, in case this happens, a dog sitter will be immediately called on duty at the cost of 25 euros per hours and the cost will be charged on the credit card without further notice.
There is a check out cost per pet of 35 euros for extra cleaning and sanitizing procedures.

Guests
It is strictly forbidden to have non-registered guests allowed to stay at the Agriturismo San Giovanni Al Monte, unless otherwise agreed.
All guests must be reported and registered and their names and data must be reported to the local authorities as per the Italian laws.
The breach of this rule will lead to an immediate termination of the contract and eviction.